Privacy Policy

Information We Collect

We collect information that helps us provide better financial analysis and budget benchmarking services. Here's what we gather and why it matters.

Personal Information

When you sign up for our services or contact us, we collect basic details like your name, email address, phone number, and company information. If you're using our budget benchmarking tools, we'll need financial data relevant to your business operations. We don't ask for more than we need.

Usage Data

Our systems automatically log technical information when you visit our website. This includes your IP address, browser type, pages you view, and how long you spend on different sections. We use this to improve our platform and understand what features actually help people.

Financial Information

For our benchmarking services to work, we need access to certain financial metrics from your organization. This might include budget allocations, spending patterns, and comparative industry data. All financial information is encrypted and handled with extra care.

How We Use Your Information

Your data serves specific purposes. We don't collect things just to have them sitting in a database somewhere.

• Providing and maintaining our budget benchmarking platform and related services
• Analyzing financial data to generate meaningful comparisons and insights for your business
• Sending you updates about our services, including technical changes or new features
• Responding to your questions and support requests in a timely manner
• Improving our platform based on how people actually use it
• Protecting against fraudulent activity and maintaining system security
• Complying with Thai legal requirements and financial regulations

We won't sell your personal information to third parties. That's not our business model, and frankly, it would undermine the trust you place in us when sharing financial data.

Data Storage and Security

Security matters, especially when dealing with financial information. We use industry-standard encryption protocols to protect your data both in transit and at rest on our servers.

Access to personal and financial data is limited to team members who genuinely need it to perform their jobs. We maintain detailed logs of who accesses what information and when. Our staff sign confidentiality agreements and receive regular training on data protection practices.

Data Retention

We keep your information for as long as you maintain an active account with us. After account closure, we retain certain data for seven years to comply with Thai financial record-keeping requirements. Once that period expires, we securely delete your information unless you've explicitly requested otherwise.

Sharing Your Information

We share data in limited circumstances, and we're transparent about when and why this happens.

Service Providers

Some third-party companies help us operate our platform. This includes cloud hosting providers, payment processors, and analytics tools. These partners are bound by contracts that restrict how they can use your information. They can only process data according to our instructions and must maintain appropriate security measures.

Legal Requirements

We may disclose information if required by Thai law, court order, or government regulation. This includes responding to valid legal requests from authorities. Before disclosing anything, we carefully review each request to make sure it's legitimate and necessary.

Business Transfers

If Ultra Logicwave is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We'll notify you before your data becomes subject to a different privacy policy.

Your Rights and Choices

Under Thai law and our commitment to transparency, you have several rights regarding your personal information.

To exercise any of these rights, contact us using the details below. We'll respond within 30 days. There's no fee for most requests, though we may charge a reasonable amount if your request is repetitive or excessive.

Cookies and Tracking

Our website uses cookies and similar technologies. These small files help us remember your preferences and understand how you interact with our platform.

Types of Cookies We Use

• Essential cookies that make our website function properly
• Performance cookies that help us understand website usage patterns
• Functionality cookies that remember your preferences and settings
• Analytics cookies that provide aggregate statistics about our visitors

You can control cookies through your browser settings. Keep in mind that disabling certain cookies may affect how our platform works for you.

International Data Transfers

While we're based in Thailand, some of our service providers operate in other countries. When we transfer data internationally, we ensure appropriate safeguards are in place. This includes using standard contractual clauses and working only with providers that maintain adequate data protection standards.

If you're accessing our services from outside Thailand, your information may be processed in our Thai facilities. By using our services, you consent to this transfer and processing.

Children's Privacy

Our services aren't designed for individuals under 18 years old. We don't knowingly collect personal information from children. If we discover we've inadvertently gathered data from someone under 18, we'll delete it promptly.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on our website. The "Last Updated" date at the top shows when we last revised this document.

We encourage you to review this policy periodically. Continuing to use our services after changes become effective means you accept the updated terms.

Third-Party Links

Our website may contain links to external sites that we don't operate. We're not responsible for the privacy practices of these third-party websites. When you click a link to another site, we recommend reading their privacy policy before sharing any personal information.